Welcome to Wecom Fiber!

We’re here to help you get the most from your new Wecom Fiber service. Start here to get the basics and download apps to manage your service.  Our support team is ready to assist when you need it.

Wecom Fiber CommandIQ App

Your Service, In Your Control

Take command of your home network. View and change network settings, setup a separate Work From Home or Guest Wi-Fi, run speed tests, and manage parental controls using the FREE CommandIQ App. Click below to download the app.

Download on the App Store Get it on Google Play

My Account

View invoices, make payments, setup Auto Pay, or get support in the My Account portal.
Register and sign in today.

Sign In

The Best Features on the Best All-Fiber Network

Symmetrical Download and Upload

Get the same great  speed on both download and upload! Stream in 4K, game, transfer files, work from home, or do homework with ease. Cable can’t do that! 

Low Latency, No Buffering

FIber provides unbeatable, consistently low latency and jitter for stable video, working from home, and remote education.

Free Professional Installation

Get Wecom Fiber brought right to your home and installed by our professional technicians at no cost to you.

No Contract

We know you’ll love Wecom Fiber for your home. We have no annual contracts for residential services. if you want to change or cancel your service, you can. 

Meet Your Wecom Fiber Wi-Fi Router

Wecom brings our all-fiber network to the inside of your home and connects directly to our managed GigaSpire BLAST ONT/Router combo device, which is free to you! There are no large boxes on the outside of your home and only one device to plug in. 

Premium u6x Router

Superior throughput and complete coverage to every part of your home with the Wecom Fiber GigaSpire BLAST u6x. Upgrade to a Premium Router for $10/mo. 

  • 6×6 Wi-Fi 6 antenna array, with 4×4 @ 5 GHz and 2×2 @ 2.4 GHz
  • Fiber Internet Connection
  • 4 x GigE LAN ports
  • 2 x Voice ports
  • Enhanced PuF security
  • Managed with the Free CommandIQ App

Installed unit may be Gray or White depending on product availability. 

 

Included u4xg Router

Fast Wi-Fi 6, complete control with the CommandIQ App, and easy setup with the new Wecom Fiber GigaSpire BLAST u4xg. This all-in-one can be wall mounted to save space. 

  • 4×4 Wi-Fi 6 antenna array, with 2×2 @ 5 GHz and 2×2 @ 2.4 GHz​
  • Fiber Internet Connection
  • 2 x GigE LAN ports
  • 1 x Voice ports
  • The perfect fit for residential and small office/home office locations.
  • Enhanced PuF security
  • Managed with the Free CommandIQ App

 

 

Extend Your Wi-Fi

The new Wecom Fiber GigaSpire BLAST u4m enhances the coverage of your GigaSpire Router throughout your home. Add Mesh Wi-Fi for $10/mo. 

  • 4×4 Wi-Fi 6 antenna array, with 2×2 @ 5 GHz and 2×2 @ 2.4 GHz
  • 1 x GigE LAN port
  • Enhanced PuF security
  • Managed with the Free CommandIQ App
  • Speeds up to 1.2 Gbps over Wireless Mesh

 

 

The Affordable Connectivity Program (ACP) helps low-income households pay for broadband service.

The Affordable Connectivity Program helps households lower their internet costs by $30 per month. Wecom is participating in the program, and the ACP can help qualified customers pay for a portion of their internet service.

Check Eligibility and Enroll in the ACP

Customers who wish to enroll in the Affordable Connectivity Program can check eligibility and complete the application online at https://affordableconnectivity.gov/. Once an application is approved, please contact Wecom Support to complete your enrollment.